bdk88 Privacy Policy — How We Handle Your Data

Introduction

bdk88 operates the online gaming platform at bdk88.app (the "Platform") and is committed to protecting the privacy of every individual who registers, plays, or otherwise interacts with the Platform. This Privacy Policy ("Policy") describes in plain terms how bdk88 collects, processes, stores, and shares personal data, and the choices and rights available to you as a user of the Platform.

This Policy should be read alongside the bdk88 Terms and Conditions, which are incorporated herein by reference. By registering an account or using any service on the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, you must not use the Platform.

Information We Collect

bdk88 collects personal data through several channels: directly from you when you register or use the Platform, automatically when you interact with the Platform, and from third-party service providers involved in payment processing or identity verification. The categories of personal data we collect include:

• Identity data: full name, date of birth, gender, and copies of government-issued identification documents provided during KYC verification.
• Contact data: registered mobile number, email address (if provided), and Bangladesh residential district (used for fraud prevention and responsible gaming analysis).
• Financial data: transaction history, deposit amounts, withdrawal requests, payment method identifiers (e.g., bKash wallet number, Nagad number), and account balance records.
• Gaming activity data: game history, bet placement records, win/loss records, session duration, responsible gaming tool usage (deposit limits set, cooling-off periods activated, self-exclusion requests), and platform navigation patterns.
• Technical data: IP address, device type and model, operating system version, browser type, mobile network carrier, screen resolution, and session timestamps.
• Communications data: records of support tickets, live chat transcripts, and email correspondence between you and the bdk88 support team.

bdk88 does not knowingly collect personal data from individuals under the age of 21. The Platform enforces age verification at registration. If bdk88 discovers that it has inadvertently collected data from a person under 21, that data will be deleted promptly and the associated account will be closed.

How We Use Your Information

bdk88 uses personal data only for legitimate, clearly defined purposes. We do not use your data for purposes that are incompatible with those stated in this Policy. The purposes for which we process personal data include:

• Account administration: creating and managing your bdk88 account, verifying your identity, processing your login credentials, and enabling account recovery.
• Transaction processing: handling deposits, processing withdrawal requests to bKash, Nagad, Rocket, Upay, and Bangladeshi bank accounts, and maintaining accurate financial records in compliance with applicable law.
• Platform operation and improvement: delivering games, sports betting markets, and other Platform features; analysing usage patterns to improve the mobile gaming experience; diagnosing and resolving technical issues.
• Fraud prevention and security: detecting, investigating, and preventing fraudulent activity, money laundering, account takeover attempts, bonus abuse, and other prohibited conduct as defined in the Terms and Conditions.
• Responsible gaming compliance: monitoring gaming behaviour to identify indicators of problem gambling; delivering responsible gaming tool prompts; administering deposit limits, cooling-off periods, and self-exclusion requests; and complying with responsible gaming obligations.
• Customer support: responding to support tickets, resolving account disputes, processing complaints, and communicating with you about your account status or any changes to Platform services.

Legal Basis for Processing

bdk88 processes personal data only where a valid legal basis exists. The legal bases upon which bdk88 relies are:

• Contractual necessity: processing that is necessary to perform the contract between you and bdk88, including account creation, game delivery, and payment processing.
• Legitimate interests: processing for fraud prevention, Platform security, responsible gaming monitoring, and improvement of Platform services, where these interests are not overridden by your privacy rights.
• Legal obligation: processing required to comply with applicable law, including anti-money laundering regulations, age verification requirements, and mandatory reporting obligations.
• Consent: where bdk88 relies on your consent to process data (e.g., for optional marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Sharing Your Information

bdk88 does not sell personal data to any third party. bdk88 may share personal data with third parties only in the following strictly limited circumstances:

• Payment processors and mobile-money operators: bKash, Nagad, Rocket, Upay, and Bangladeshi banking partners receive transaction-specific data strictly necessary to process deposits and withdrawals. These entities are bound by their own data protection obligations and are prohibited from using your data for any other purpose.
• Identity verification providers: where KYC verification is required, limited identity data is shared with our verification partner solely for the purpose of completing that verification. Verification partners are contractually bound to process data only for this purpose.
• Law enforcement and regulatory authorities: bdk88 will disclose personal data to competent authorities where required to do so by applicable law, court order, or regulatory direction, including disclosure related to investigations into money laundering, fraud, or underage gambling.
• Technology service providers: infrastructure, hosting, and analytics vendors who process data on bdk88's behalf under data processing agreements that prohibit independent use of your data.

In all cases where personal data is shared with third parties, bdk88 takes reasonable steps to ensure that those third parties apply appropriate technical and organisational security measures to protect your data, and that they process it only for the purposes for which it was shared.

Payment Data and Financial Information

bdk88 processes financial data — including mobile-money wallet identifiers, transaction amounts, and payment method types — for the sole purposes of processing deposits and withdrawals, maintaining transaction records required by applicable law, and conducting fraud detection and anti-money laundering checks.

All financial transaction records are retained for a minimum period required by applicable Bangladeshi financial law and anti-money laundering regulation, after which they are securely deleted. bdk88 does not use your financial data for any purpose other than those described in this Policy.

Cookies and Tracking Technologies

The bdk88 Platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure gaming experience. Cookies are small data files stored on your device. The types of cookies bdk88 uses are:

• Essential cookies: strictly necessary for the Platform to function. These include session authentication tokens, security cookies that detect unusual login patterns, and preferences cookies that remember your in-session settings (e.g., last game category viewed). These cannot be disabled without breaking the Platform.
• Analytics cookies: used to understand how players navigate the Platform — which games are most played, which payment methods are most used, and where users encounter difficulty. This data is aggregated and anonymised; it does not identify individual players. Analytics data is used solely to improve Platform features and the Bangladesh player experience.
• Fraud prevention cookies: used to detect bot activity, account takeover attempts, and patterns consistent with bonus abuse or money laundering. These cookies do not collect personal browsing data outside the Platform and are retained only for the duration necessary to complete a fraud assessment.

You can manage cookie preferences through your mobile browser settings. Disabling non-essential cookies will not prevent you from using the Platform, but may affect the personalisation of your experience. Essential cookies cannot be disabled as they are required for Platform security and session management.

Data Retention

bdk88 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The general retention periods applied by bdk88 are: active account data is retained for the lifetime of the account plus a minimum of 5 years following account closure, in accordance with financial record-keeping obligations; transaction records are retained for a minimum of 5 years from the date of the transaction; support communications are retained for 2 years from the date of the last communication in the relevant ticket; and technical/log data is retained for 90 days.

When personal data is no longer required, bdk88 will securely delete or anonymise it in a manner that prevents reconstruction. Where anonymisation is not technically feasible, bdk88 will apply appropriate access controls and encryption to the data until secure deletion is possible.

Data Security

bdk88 implements a range of technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption on all data transmissions between your device and the Platform; encryption at rest for sensitive data fields including payment identifiers and identity documents; role-based access controls limiting data access to authorised personnel only; regular security assessments of Platform infrastructure; and two-factor authentication requirements for administrative access to data systems.

Your Rights Over Your Data

As a user of the bdk88 Platform, you hold rights over your personal data. bdk88 will respond to all valid data rights requests within 30 days of receipt. To exercise any of the following rights, contact [email protected] with the subject line "Data Rights Request" and your registered mobile number:

• Right of access: request a copy of the personal data bdk88 holds about you, including the categories of data held, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right to rectification: request correction of any inaccurate or incomplete personal data held by bdk88 about you.
• Right to erasure: request deletion of personal data held by bdk88 where it is no longer necessary for the purposes for which it was collected and where no legal obligation requires its continued retention.
• Right to restriction: request that bdk88 restrict the processing of your personal data where you contest its accuracy, where processing is unlawful but you prefer restriction over erasure, or where bdk88 no longer needs the data but you require it for a legal claim.
• Right to object: object to processing based on legitimate interests, including profiling for responsible gaming purposes. bdk88 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, or where processing is required for legal claims.

bdk88 may request proof of identity before processing a data rights request to ensure that personal data is not disclosed to an unauthorised person. Where bdk88 is unable to fulfil a request — for example, because legal obligations require continued retention — bdk88 will explain the reason in writing.

Children's Privacy

The bdk88 Platform is strictly restricted to individuals aged 21 and above. bdk88 does not knowingly collect, process, or retain personal data from any person under the age of 21. Age is verified at the point of registration, and bdk88 may request additional proof of age at any time. If a parent or guardian becomes aware that a minor has registered on the Platform or submitted personal data to bdk88, they should contact [email protected] immediately. Upon confirmation, bdk88 will delete the minor's personal data without undue delay and close the associated account. Any winnings generated by an underage account will be forfeited in full.

Changes to This Privacy Policy

bdk88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to the Platform. When material changes are made, bdk88 will notify registered account holders via their registered mobile number or email address, or by displaying a prominent notice on the Platform, at least 7 days before the revised Policy takes effect.

The current version of this Privacy Policy is always available on this page. The "Last updated" date at the top of the page reflects the date of the most recent revision. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy.

Contact and Data Enquiries

For all privacy-related enquiries, data rights requests, or concerns about how bdk88 handles your personal data, please contact our support team. Include "Privacy Enquiry" or "Data Rights Request" in your subject line, along with your registered mobile number, to help us handle your request as efficiently as possible.

Your Privacy at a Glance

A quick reference summary of the key privacy protections bdk88 provides to every Bangladesh player on the Platform.